Refund policy

Each Wild Stitch hat is custom made by hand — designed, detailed, and personalized just for you. Because of this, all sales are final and non-refundable.

We take great care in crafting every hat with intention and quality, and we want you to love yours as much as we loved making it. If there’s an issue with your order — whether it arrives damaged or doesn’t meet expectations — please reach out within 7 days of delivery, and we’ll do our best to make it right.

Custom work means no two hats are alike — every imperfection tells a story, and every stitch is made with soul.